20 Aug
|
FPA Edutech Private
|
Pune
20 Aug
FPA Edutech Private
Pune
Job Title: Senior Career Counselor
Location: Shivaji Nagar, Pune
Employment Type: Full-time
Experience: 2-3 Years
Industry Preference: EdTech / Education / Sales
About the Role
Key Responsibilities
- Counsel prospective students and parents regarding courses, career opportunities, and admissions.
- Convert leads into enrollments by providing the right guidance and follow-up.
- Handle inbound and outbound counseling calls and walk-in inquiries.
- Assist in achieving individual and team admission targets.
- Supervise, mentor, and support junior counselors in their daily activities.
- Monitor lead allocation, follow-ups, and conversion rates.
- Train new team members on counseling techniques and CRM usage.
- Resolve escalations and ensure a high-quality student experience.
- Prepare daily and weekly performance reports for management.
- Coordinate with the admissions and operations teams for smooth enrollment processes.
Eligibility
- Bachelor's degree in any discipline.
- 2-3 years of experience as a Career Counselor/Academic Counselor/Admission Counselor.
- Prior experience in team handling, supervision, or as a Team Leader is preferred.
- Experience in the EdTech or Education industry will be an advantage.
- Excellent communication, counseling, and interpersonal skills.
- Strong leadership, problem-solving, and organizational abilities.
- Proficiency in MS Office and CRM tools.
Key Skills
- Student Counseling
- Admissions & Sales
- Team Handling & Supervision
- Leadership & Mentoring
- Lead Management
- Communication & Negotiation
- Target Orientation
- CRM & Reporting
What We Offer
- Market-competitive salary with attractive performance incentives.
- Career growth opportunities into Team Lead/Manager roles.
- Supportive and collaborative work environment.
- Learning and development opportunities.
Working Hours: Monday to Saturday | 10:00 AM - 6:30 PM
Pay: ₹600,000.00 - ₹800,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Paid sick time
- Pro
📌 Senior Career Counselor (Pune)
🏢 FPA Edutech Private
📍 Pune