Job Title: Sales Executive
- About Us_ _: ViaTerra Gear is one of India's leading brands in motorcycle touring accessories. Incorporated in 2010, the company has an extensive portfolio of products in luggage, apparel and hard part categories. We have an in-house team that designs and tests the products, and the products are manufactured at company facilities in Nashik, Maharashtra and Chennai, Tamil Nadu. We also source some products from manufacturing partners in Asia and Europe. The ViaTerra brand is trusted by customers in India and in over 60 countries around the world. _

Job Summary

Key Responsibilities
- Manage inbound sales inquiries and conduct outbound follow-up calls for abandoned carts and customer callback requests.
- Achieve daily, weekly, and monthly sales targets while maintaining a high level of customer satisfaction.
- Understand customer requirements by identifying their needs and asking relevant product-specific questions before recommending the most suitable solution.
- Recommend products based on the customer's riding style, motorcycle type, travel plans,



weather conditions, budget, and intended use case.
- Sell a wide range of motorcycle riding gear and travel accessories, including riding jackets, riding pants, gloves, luggage systems, rainwear, base layers, and riding accessories.
- Provide accurate product and size recommendations based on customer measurements and usage requirements.
- Compare products and explain key features, differences, and advantages to help customers make informed purchasing decisions.
- Address customer queries effectively and guide customers throughout the buying journey to maximise sales conversions.
- Increase revenue through cross-selling, upselling, and recommending suitable alternative products whenever required.
- Create customer orders using Shopify and generate payment links through Razorpay if required.
- Handle customer requests for order modifications, additional product additions, and draft changes by co

📌 Sales Executive (Nashik)
🏢 Viaterra Travel Gear
📍 Nashik