Responsibilities:
- Handle order processing for select products, ensuring timely and accurate fulfillment, and call out any delays as needed.
- Maintain quality and efficiency standards and handle internal customer queries expertly.
- Collaborate with team members to meet customer requirements and attend team meetings.
- Responsible for online maintenance, subscription lapsing, and access issues, and support billing team with invoice validation.
- Creation and modification of customer master data
- Meet agreed volume, service and quality targets

Qualifications:
- 1-2 years of significant work experience

Required Skills:
- Solid data interpretation abilities
- Proven understanding of computer systems; familiarity with SAP, Salesforce, CPQ, and Siebel is advantage.
- Outstanding focus on accuracy, thoroughness, and value in tasks, ensuring an excellent customer experience.
- Ability to work independently on various activities, demonstrating effective prioritization and critical issue resolution skills.
- Ability to prioritize tasks, maintain attention to detail,



and meet deadlines while balancing multiple tasks concurrently.
- High curiosity for learning and encouraging effective partnerships
- Excellent written and verbal communication skills
- 1-2 years Customer Service / Order-To-Cash backgroundWillingness to work in AMERS/US shift.

Career Stage:
Senior Associate

London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellenceand Changeunderpin our purpose and set the standar

📌 Senior Sales Order Management Specialist (Bengaluru)
🏢 London Stock Exchange Group
📍 Bengaluru