Job Information:
Date Opened

07/22/2026

Job Type

Full time

Industry

Customer Service

Work Experience

0-1 year

City

Visakhapatnam (Urban)

State/Province

Andhra Pradesh

Country

India

Zip/Postal Code

530013

About Us:
Venture Informatrix is a next-generation Insurance BPO service provider that blends deep insurance domain knowledge with cutting-edge Artificial Intelligence. We help insurance agencies, brokers, MGAs, and carriers streamline operations, enhance productivity, and scale efficiently—all while reducing operational costs and improving customer satisfaction.
- With a global delivery model and AI-driven automation at the core, we deliver transformative back-office and front-office support services tailored to the insurance industry's evolving needs.

NIGHT SHIFT ONLY
- Make outbound calls to potential and existing clients to introduce and explain our services.
- Clearly communicate value propositions and service advantages in fluent,



confident English.
- Handle inbound inquiries and provide relevant information to clients.
- Maintain accurate call logs, customer details, and follow-up schedules in CRM.
- Schedule appointments or connect leads to the sales team when required.
- Achieve daily/weekly/monthly calling and lead generation targets.
- Follow up on leads and nurture them until conversion.
- Maintain a positive, helpful, and professional tone in all communications.
- Requirements:
- Strong command over spoken and written English (neutral or clear accent).
- Minimum 1 year of experience in customer service, or a similar role.
- Confident phone presence and ability to engage clients in conversation.
- Excellent listening, persuasion, and interpersonal skills.
- Ability to work independently and meet deadlines.

📌 Client Support Associate (Visakhapatnam)
🏢 Insuserve-1
📍 Visakhapatnam