Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Section 1: Position Summary

Section 2: Job Functions, Essential Duties and Responsibilities
- Lead and oversee daily offshore transaction workflows and administrative processes for SFRP plans using Kofax and ASTRO, ensuring operational effectiveness and compliance with all SLAs and regulatory requirements.
- Supervise, train, and mentor a team of financial analysts and operations staff, promoting a culture of continuous improvement and operational excellence.
- Develop, implement, and continually enhance process documentation, SOPs, and control frameworks to ensure error-free administration and robust compliance.
- Act as principal escalation point for workflow exceptions, risk events, and system/process bottlenecks, coordinate with technology, compliance, and business partners for rapid resolution.
- Identify automation opportunities, optimize Kofax workflows,



and recommend enhancements to ASTRO environment for increased efficiency and data integrity.
- Analyze operational and performance data, create actionable dashboards, and communicate key metrics, risks, and insights to senior management.
- Lead process improvement projects, manage change initiatives, and ensure smooth communication between offshore and onshore teams.
- Support audits, control certifications, and compliance reviews as the process and tools expert for offshore operations.
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an setting

📌 Senior Team Lead, Sfrp (Hyderabad)
🏢 Ascensus
📍 Hyderabad