Job Description: Front Office Coordinator

Company: Webskitters Academy
Location: Sector V, Salt Lake, Kolkata (Work from Office)
Employment Type: Full time
Experience: 2-5 Years
Working Days: 5 Days a Week

Key Responsibilities

Front Office & Reception Management
- Serve as the primary point of contact for all walk-in visitors, students, parents, vendors, and business partners.
- Ensure a professional, welcoming, and service-oriented reception experience.
- Manage visitor registrations, appointments, meeting schedules, and front desk operations.
- Maintain the reception area in accordance with organizational standards and corporate etiquette.
- Coordinate meeting room bookings and visitor logistics.

Student & Customer Experience
- Provide accurate information regarding academy programs, admissions, schedules, and general services.
- Guide prospective students and parents to the appropriate counseling or admissions team.
- Deliver exceptional customer service by ensuring prompt resolution of queries and concerns.
- Build positive relationships with students, parents,



and visitors while maintaining the highest level of professionalism.
- Act as a brand ambassador by representing the organization's values and service standards.

Payment & Administrative Coordination
- Manage the collection of student fees and other academy-related payments through approved payment channels.
- Generate receipts and maintain accurate payment records and documentation.
- Coordinate with the Finance team for payment reconciliation and reporting.
- Monitor pending payments and assist with payment follow-ups when required.
- Ensure complete accuracy and confidentiality in financial and student-related documentation.

Administrative Operations
- Maintain visitor registers, admission records, correspondence, and front office documentation.
- Support admissions, operations, and academic teams with administrative coordination.
- Coordinate courier services, office supplies, stationery, and fa

📌 Academic Front-office Coordinator (Bidhannagar)
🏢 Webskitters Technology Solutions Private
📍 Bidhannagar