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- Requisition Number: 56770
Job Location: Mumbai, IND
Global Grade: Band 5
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 24/06/2026
Posting End Date: 11/07/2026
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Key Responsibilities

To ensure that SOUTH ASIA Collection & Recovery Strategy and Governance is managed efficiently and effectively.

To enable Collections to meet business objectives, add value to the strategic direction, planning and performance of Collection function.

To enhance collections and recovery capability & drive optimisation and standardisation across SOUTH ASIA collections.

Strategy

Leads in the development of the overall strategic direction, operating budget, delivering business objectives, and overall people management for Collections and recoveries.

Formulate, maintain, and execute collection strategies, policies and procedure.





To ensure effective portfolio monitoring mechanisms are in place, including early warning mechanisms and contingency plans

To have an adequate and relevant collection strategy commensurate with the size and risk of the portfolio.

Liaise with Partnership tie-ups to ensure appropriate collection strategies and governance framework is in place.

Develop and execute current initiatives to achieve collections and recovery target setting, LI budgeting and forecasting.

Drives collaboration and deliver synergies across all Collections teams, credit risk teams and stakeholders.

Communicate, on a regular basis, to counterparts in Credit Risk functions and business teams on market intelligence and/or significant shifts in customer segments, behavioural patterns etc to facilitate timely revisions to policies, procedures and business strategies where required.

Business

To ensure effective utilization of resources with obj

📌 Head of Collections Strategy and Governance (Mumbai)
🏢 Standard Chartered
📍 Mumbai