20 Aug
|
Moople Institute of Animation & Design
|
Kolkata
20 Aug
Moople Institute of Animation & Design
Kolkata
Experience Required
- Minimum 2 to 3 years of experience in Telecalling.:
Key Responsibilities
- Make outbound calls to prospective students and parents to promote the institute's multimedia, animation, VFX, gaming, graphic design, and related qualified courses.
- Counsel students and parents over the phone regarding career opportunities, course details, eligibility, and admission procedures.
- Generate leads, follow up on enquiries, and convert them into admissions through effective counselling and relationship building.
- Achieve monthly and quarterly admission targets (approximately 1-3 admissions per month).
- Understand students' interests, strengths, and career goals, and recommend the most suitable course accordingly.
- Maintain accurate student records, enquiry details, follow-up activities, and admission status in the CRM portal.
- Build and maintain positive relationships with prospective students and parents through regular follow-ups.
- Coordinate with the admissions and academic teams to ensure a smooth admission process.
- Provide timely reports on lead status, counselling activities, and admissions.
Desired Skills
- Excellent communication, counselling, and interpersonal skills.
- Strong convincing and negotiation abilities.
- Customer-focused approach with a positive attitude.
- Good knowledge of MS Office and CRM software.
- Ability to work under admission targets while maintaining high counselling standards.
- Fluency in Bengali will be an added advantage.
Pay: ₹10,000.00 - ₹17,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Education:
- Bachelor's (preferred)
Experience:
- Telecommunication: 2 years (required)
Language:
- Bengali (required)
Work Location: In person
📌 Senior Telecaller (Kolkata)
🏢 Moople Institute of Animation & Design
📍 Kolkata