Job Summary

The Store Manager will be responsible for achieving revenue targets, driving customer satisfaction, managing showroom staff, and ensuring operational excellence.

Key ResponsibilitiesSales & Revenue Management
- Drive showroom sales, revenue growth, and profitability.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor store performance, conversion ratios, and customer footfall.
- Guide and coach sales associates to improve customer conversions.
- Develop and execute local customer acquisition initiatives.
- Analyze sales trends and implement corrective actions.

Team Management
- Lead, motivate, and manage showroom staff.
- Conduct performance reviews and productivity assessments.
- Provide coaching, mentoring, and on-the-job training.
- Support workforce planning, recruitment, onboarding, and retention activities.
- Foster a customer-centric and performance-driven culture.

Customer Experience
- Deliver exceptional customer service throughout the customer journey.
- Resolve customer concerns and escalations effectively.




- Maintain robust relationships with customers, architects, interior designers, and contractors.
- Enhance customer satisfaction and retention.

Store Operations
- Ensure adherence to company policies and SOPs.
- Maintain visual merchandising and showroom presentation standards.
- Monitor inventory and coordinate with supply chain teams.
- Utilize CRM tools for customer engagement and sales tracking.
- Ensure compliance with safety and audit requirements.

Business Development
- Identify local market opportunities to increase sales and footfall.
- Build relationships with architects, designers, builders, and institutional clients.
- Participate in marketing campaigns, exhibitions, and promotional activities.
- Generate repeat business and customer referrals.

Required Qualifications
- Bachelor's Degree in Business Administration, Marketing, Retail Management, or related field.
- Minimum 4+ years of experience in retail sh

📌 Store Manager (Mumbai)
🏢 Asian Paints
📍 Mumbai