Analyst - Technical Diagnosis and Troubleshooting (Gurugram)

Analyst - Technical Diagnosis and Troubleshooting (Gurugram)

20 Aug
|
HCLTech
|
Gurugram

20 Aug

HCLTech

Gurugram

Gurugram, Haryana

Job Summary

The position in the capacity of business analyst leads will involve providing support to Google’s Program and Vendor Managers to enable their Extended Workforce to adopt new access provisioning requirements that are compliant with Google's security, risk, legal and privacy requirements and In this critical role, you will be responsible for ensuring that our vendor partners adhere to Google's rigorous security, compliance, and operational standards within our infrastructure.

This position requires a deep understanding of IT audit methodologies, risk assessment, and Google's internal infrastructure and security policies, particularly as they relate to third-party engagements. You will play a key role in safeguarding Google's data and systems by performing thorough audits of vendor operations.

Key Responsibilities

1. Monitor And Troubleshoot Voice Communication Systems Using Technical Diagnosis And Troubleshooting Skills To Identify And Resolve Issues Promptly.

Tools experienceRequired(Valuable to have): Service Now, IAM, CyberARK, Sail Point,LogicGate





Transport Facilities are available: one side 35 KM both side 70KM from work location.

Skill Requirements

Provide Operational support to Google’s new access provisioning requirements

Provide Consultation support to various product areas (domains/verticals)

Able to independently work to troubleshoot access issues for end users

Able to independently communicate with Security, Support, and Application development teams

Understand group-based access control listing

Make recommendations and implement process improvements to reduce system defects

Presentation skills to share findings with the team and deploy training to implement approved changes

Conduct comprehensive IT audits of vendor operations within Google's infrastructure, ensuring compliance with internal policies, industry best practices, and regulatory requirements.

Identify, assess, and report on IT risks associated with ven

📌 Analyst - Technical Diagnosis and Troubleshooting (Gurugram)
🏢 HCLTech
📍 Gurugram

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