JOB TITLE: Service In-charge
Career Function:
Regional Business Career Framework Level:
Job Family/Sub - Family:
Mercer Job Code:
To be Assigned Career Stream/Career Level:
Role Code:
To be Assigned Location:
Branch / Service Centre / BDO RCS Grade:
Reporting To:
Branch Operations Head Travel Required:
25% 50% ? 75%
Version History
Document Name Version Number Effective Date Author Approved by Remarks
Job Description - [Service In-charge]
1.0
July 2026
Talent Acquisition
CHRO
Initial release
Job Title
Service In-charge Function
Regional Business
Reports To
Branch Operations Head Location
Branch / Service Centre / BDO Travel Required
25% 50% ? 75%
About DHL Blue Dart Express India:
Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally.
Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics setting and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatch
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