About the Role:
- Content Review: Monitor and review user-generated content including text, images, videos, and live streams for violations.
- Escalation Handling: Identify and escalate complex or sensitive cases to senior management or legal teams immediately.
- Trend Identification: Track and report emerging patterns, scams, or malicious trends within the user base.
- Data Logging: Maintain accurate records of moderation actions, decisions, and system feedback.

Qualifications & Skills:
- Minimum [0-2] years of experience in content moderation, customer support, or online community management.
- Robust critical thinking skills with the ability to make objective decisions under tight deadlines.
- High emotional maturity and psychological resilience to handle sensitive or graphic online materials.




- Excellent reading comprehension and fluency in written and spoken English [or specify other languages].
- Familiarity with popular social media platforms, forums, and online community
- Wellness Management: Actively participate in company-provided wellness programs to manage the emotional demands of content moderation.
- High school diploma or equivalent (Bachelor's degree preferred)

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:
- Provident Fund

Education:
- Higher Secondary(12th Pass) (preferred)

Work Location: In person

📌 Content Moderator (Marathahalli)
🏢 Madhu Career Academy
📍 Marathahalli