LOCATION: IN - Pune

TYPE: Full time

WORK SHIFT: Hybrid

POSTED: July 22, 2026

ID: JR0131105

Overview

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

As a Senior Associate - QE Shared Services, you will be responsible for driving the availability, stability, and operational excellence of enterprise test environments supporting multiple delivery teams and platforms. The role focuses on advanced environment management, proactive monitoring, automation,



cloud operations, troubleshooting, and continuous process improvement. You will collaborate with cross-functional teams to ensure setting readiness, minimize disruptions, optimize service delivery, and implement ITIL-aligned operational practices while mentoring junior associates and contributing to strategic environment management initiatives.

Role Responsibilities
- Manage and maintain QA, UAT, and Partner environments to ensure high availability and reliability.
- Lead environment monitoring, health checks, capacity management, and operational readiness activities.
- Develop and enhance automated sanity suites, monitoring solutions, and environment management utilities.
- Troubleshoot complex environment issues and perform root cause analysis to drive preventive actions.
- Coordinate environment provisioning, refreshes, deployments, and release support activities.
- Drive process improvements, au

📌 Senior Associate (Pune)
🏢 Western Union
📍 Pune