Key Responsibilities:
- Manage and update product listings across website and online marketplaces.
- Upload jewellery catalogues including product descriptions, pricing, specifications, and images.
- Coordinate with inventory and showroom teams for stock availability and order fulfilment.
- Process and monitor online orders from placement to delivery.
- Ensure product data accuracy and maintain catalogue hygiene.
- Handle customer inquiries related to products, order status, exchanges, and support.
- Coordinate with logistics partners for timely dispatch and delivery.
- Monitor website performance and suggest improvements in user experience.
- Support promotional campaigns, festive offers, and digital marketing activities.
- Prepare daily, weekly, and monthly sales and order reports.
- Manage returns, cancellations,



and customer feedback.
- Work closely with design and marketing teams for banners, campaigns, and product launches.
- Track marketplace performance and sales trends.

Required Skills:
- Experience in E-commerce operations (preferably jewellery or retail industry).
- Knowledge of online marketplaces and website management.
- Positive communication and coordination skills.
- Basic understanding of inventory management and order processing.
- Proficiency in MS Excel and reporting.
- Attention to detail and customer-focused approach.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 E-commerce Manager (Nagpur)
🏢 Khandelwal Jewellers India
📍 Nagpur