We are looking for someone who:
- Thinks logically and enjoys solving complex business problems.
- Has excellent analytical skills.
- Can communicate effectively with clients.
- Can manage multiple projects simultaneously.
- Is proactive and takes ownership of assigned work.
- Has attention to detail.
- Can work independently as well as within a team.
Key Responsibilities
- Customize Zoho CRM as per client business requirements.
- Develop advanced Deluge scripts for automation and business logic.
- Build workflows, approvals, blueprints, functions, schedules, and validation rules.
- Configure CRM modules, layouts, fields, related lists, page layouts, and automation.
- Work on Zoho Flow integrations.
- Develop reports and dashboards.
- Understand client requirements and convert them into technical solutions.
- Prepare technical documentation wherever required.
- Provide implementation, migration, and post-go-live support.
- Troubleshoot production issues and provide timely resolutions.
- Participate in project planning and estimation.
Required Skills - Must Have
- 2+ years of hands-on experience with Zoho platform.
- Solid experience in Zoho Creator.
- Strong experience in Zoho CRM customization.
- Excellent knowledge of Deluge scripting.
- Experience working with APIs and third-party integrations.
- Knowledge of REST APIs, JSON, XML, OAuth.
- Experience with workflows, Blueprints, approvals, and automation.
- Good understanding of relational databases.
- Ability to understand business processes and convert them into technical solutions.
- Strong debugging and troubleshooting skills.
Preferred Experience -Experience with one or more of:
- Zoho Creator
- Zoho Crm
- Zoho Books
- Zoho Desk
- Zoho Projects
- Zoho People
- Zoho Inventory
- Zoho Analytics
- Zoho Sign
- Zoho Flow
- Zoho Forms
- Zoho Campaigns
- Zoho One
Technical Skills
- Zoho Creator
- Zoho CRM
- Deluge
- REST API
- JSON
- XML
- OAuth
- JavaScript (basic)
- HTML/CSS (basic)
- SQL fundamentals
- API In