About Bastian Hospitality Pvt. Ltd.:
Bastian Hospitality Pvt. Ltd. is a leading name in India’s premium dining and hospitality industry, known for its exceptional culinary experiences, vibrant atmosphere, and commitment to world-class service. With renowned brands under its umbrella, Bastian Hospitality continues to redefine luxury dining and guest engagement through innovation, passion, and attention to detail.

Position Summary:
The Captain plays a key supervisory role in ensuring smooth day-to-day restaurant operations and delivering a consistently high-quality guest experience. The role involves supervising the service team, coordinating with kitchen and bar departments, and upholding Bastian Hospitality’s service standards.

Key Responsibilities:
Guest Service & Experience
- Greet guests warmly, ensure prompt seating, and oversee overall table service quality.
- Anticipate guest needs, handle special requests, and resolve complaints professionally and efficiently.
- Ensure every guest receives a memorable dining experience aligned with Bastian Hospitality’s brand standards.





Team Supervision
- Lead, train, and motivate the service team to deliver exceptional service.
- Allocate tables, assign duties, and supervise order-taking and food service.
- Conduct pre-service briefings to communicate menu changes, promotions, and special events.

Operations & Coordination
- Ensure timely coordination between kitchen, bar, and service teams for smooth order flow.
- Monitor table setup, cleanliness, and overall ambiance.
- Maintain inventory of service equipment and ensure proper handling of cutlery, glassware, and linen.

Sales & Upselling
- Promote menu specials, beverages, and desserts to maximize sales.
- Support the restaurant manager in achieving revenue and profitability targets.

Compliance & Standards
- Ensure adherence to hygiene, safety, and grooming standards.
- Follow company policies and standard operating procedures (SOPs) for service delivery.

Qualificatio

📌 Captain (Mumbai)
🏢 Bastian Hospitality
📍 Mumbai