DESCRIPTION:
GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have valuable ownership and earn trust with our customers to facilitate timely payment.

Key job responsibilities
- Hands on and in-depth knowledge of AR process
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared
- Provide accurate forecasting of collection promises
- Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections
- Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team,



and recommend appropriate exit paths
- To be highly customer obsessed and ensure delivering a positive customer experience on every interaction
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet all the productivity related goals on a monthly basis
- BASIC QUALIFICATIONS:
- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
- Experience presenting creative concepts effectively to senior executives
- Knowledge o

📌 Finops Specialist (Hyderabad)
🏢 ADCI HYD 13 SEZ - H84
📍 Hyderabad