Collaboration with sales:
- Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and modernisation cases
- Selects the correct product platform on which to make the offer
Product planning - Costing:
- Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed
- Responsible for correct product costings in non-standard cases, both for corporate and local materials
Product planning - Specs:
- Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)
- Creates product specifications for corporate materials and local materials
- Performs initial and revised non-standard energy calculations
- Performs easy traffic analyses
- When accountable for the overall engineering of the project:
- Accountable for technical site surveys
- Accountable for the technical content of the order between MS 0b and MS 2z
Product planning - Availability and lead times
- Coordinates product lead times from Supply Line and local sourcing
Product planning - Installability
- Ensures that the proposed product can be installed
- Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations
Product planning - Maintainability
- Ensures that the planned proposed product fulfils the customer’s product lifecycle needs
- Identifies possible deviations to standard maintenance methods and ensures that resolutions are found
Product planning - Compliance
- Ensures that the proposed product fulfils local codes, regulations and safety requirements
- Ensures alignment with environmental regulations
- Ensures that the planned product complies with KONE’s Engineering Policy
Key tasks in the KONE Customer process
- Provides content for pre-tender and pre-booking reviews (technical product, costs, lead times, risks, and verification
📌 Cse Engineer (Chennai)
🏢 Kone
📍 Chennai