Chandi Hospitality is a California-based hospitality and real estate company operating multiple restaurant brands across the United States. Our India office serves as a strategic operations support center, providing real-time assistance to our US restaurant teams in operations, administration, marketing, HR, accounting, and project management.

Job Summary

The US Process Operations Executive will be responsible for providing operational support to multiple restaurant locations across the United States during US business hours. This role acts as the communication bridge between restaurant managers, vendors, franchise partners, and the corporate office to ensure smooth day-to-day operations.

Restaurant Operations
- Monitor daily restaurant operations across assigned locations.
- Coordinate with Restaurant General Managers regarding operational issues.
- Track store opening and closing compliance.
- Follow up on maintenance requests until resolution.
- Monitor service quality and operational performance.
- Ensure operational SOPs are followed across locations.





Vendor & Maintenance Coordination
- Coordinate with maintenance vendors for equipment repairs.
- Schedule preventive maintenance.
- Follow up on service requests and completion timelines.
- Maintain vendor communication records.

Inventory & Supply Chain
- Assist stores with inventory ordering.
- Coordinate with approved suppliers.
- Monitor inventory shortages and urgent requirements.
- Support recent product rollouts.

Franchise & Corporate Support
- Assist in implementing corporate initiatives.
- Track operational compliance.
- Prepare operational reports and dashboards.
- Coordinate between India and US corporate teams.

Customer Experience
- Monitor customer complaints received through various platforms.
- Coordinate with store management for timely resolution.
- Maintain customer issue logs.
- Escalate critical concerns when required.

Reporting & Analytics
- Prepare daily, weekly, and monthly operational r

📌 Us Process Operations Executive (Sahibzada Ajit Singh Nagar)
🏢 Chandi Hospitality
📍 Sahibzada Ajit Singh Nagar