Job Description - Service Staff / Server

Position: Service Staff / Server
Location: Eatalica
Employment Type: Full-time

About the Role

Key Responsibilities
- Welcome and seat guests with a warm and professional attitude.
- Present menus and explain dishes, ingredients, and daily specials.
- Take accurate food and beverage orders using the POS system.
- Coordinate with the kitchen and bar to ensure timely service.
- Serve food and beverages promptly and professionally.
- Check in with guests during their meal to ensure satisfaction.
- Handle customer requests, feedback, and complaints courteously.
- Process bills and payments accurately.
- Maintain cleanliness and organization of the dining area.
- Follow food safety, hygiene, and restaurant service standards.
- Support teammates during busy service periods.

Requirements:
- Previous experience in a restaurant, café, or hospitality environment is preferred.
- Strong communication and interpersonal skills.
- Positive attitude with excellent customer service skills.
- Ability to work in a fast-paced environment.




- Basic English communication (additional languages are an advantage).
- Flexible to work weekends, holidays, and rotating shifts.
- Physically able to stand and walk for extended periods.

Preferred Qualities
- Well-groomed and professional appearance.
- Team player with a proactive attitude.
- Good attention to detail.
- Punctual, reliable, and responsible.
- Passion for hospitality and creating memorable guest experiences.

What We Offer
- Market-competitive salary.
- Service charge and performance incentives (where applicable).
- Staff meals during shifts.
- Training and career growth opportunities.
- Friendly and supportive work environment.

If you'd like, I can also tailor this specifically for an Italian restaurant by adding expectations such as upselling menu items, explaining Italian dishes, wine recommendations, and maintaining premium service standards.

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits:

📌 Server Service (Alwarpet)
🏢 Eatalica
📍 Alwarpet