Job Description:
Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand.

The Senior Administrator, Systems Engineering is responsible for supporting and maintaining availability and high performance in mixed UNIX and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and supports other engineering and operations teams. Additionally, the Senior Administrator performs root cause analysis of problems, identifies areas for process improvement, remediates issues, and executes tasks to deliver on project-based initiatives.
- Responsibilities




- Respond to and assist in production operations ensuring service availability and across Windows and Linux systems.
- Participate as a resource for project-driven initiatives, collaborating with infrastructure, development, and operations teams.
- Investigate and adopt recent technologies and tools as operational needs arise, including AI-assisted platforms for anomaly detection, alert triage, and process automation.
- Provide first-level support for all server-related issues across the enterprise.
- Provide technical analysis, resolve problems, and propose solutions with thorough root cause analysis.
- Provide support to, and coordinate with, developers, operations staff, release engineers, and end users.
- Document system configurations, runbooks, and troubleshooting guides to promote internal knowledge sharing.
- Ensure all systems comply with IT policies and adhere to security standards.
- Knowledge and Experience
- 1-3 years of intermediate-level experien

📌 Senior Administrator, Systems Engineering (Hyderabad)
🏢 Intercontinental Exchange Holdings
📍 Hyderabad