Job Description - Front Office Executive

Organization: Rajalakshmi Institute of Technology (RIT)
Location:Corporate Office, Kilpauk, Chennai, Tamil Nadu
Employment Type: Full-Time

About Rajalakshmi Institute of Technology

Rajalakshmi Institute of Technology (RIT) is a premier institution committed to academic excellence, innovation, research, and holistic student development. We are looking for a dynamic, courteous, and highly organized Front Office Executive to serve as the first point of contact for students, parents, visitors, faculty, and other stakeholders.

Position Summary

The Front Office Executive is responsible for managing the reception area, ensuring smooth front-office operations, handling administrative support activities, and delivering exceptional customer service while maintaining the professional image of the institution.

Key Responsibilities
- Welcome and assist students, parents, visitors, vendors, and guests in a skilled and courteous manner.
- Manage the reception desk and maintain a positive first impression of the institution.




- Direct visitors and callers to the appropriate departments or personnel.
- Maintain visitor registers, issue visitor passes, and ensure compliance with campus security procedures.
- Schedule appointments and coordinate meetings for senior management when required.
- Receive, sort, and distribute courier, postal mail, and official documents.
- Maintain records, registers, and front-office documentation accurately.
- Provide administrative support to various departments as required.
- Coordinate with housekeeping, maintenance, and security teams to ensure smooth reception operations.
- Maintain cleanliness and professionalism of the reception and waiting area.
- Assist during admissions, examinations, seminars, conferences, campus visits, and institutional events.
- Handle inquiries, resolve routine concerns, and escalate issues appropriately.
- Maintain confidentiality of institutional information and documen

📌 Front Office Assistant or Executive (Kilpauk)
🏢 Rajalakshmi Institute of Technology
📍 Kilpauk