JOB DESCRIPTION

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
- Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
- Provide advanced troubleshooting and support for Proxy issues
- Collaborate with other IT & business teams to align proxy solutions with organizational goals
- Contribute to change management process improvement by building standardized change implementation templates
- Provide technical guidance and mentorship to team members




- Uses enterprise-authorized AI capabilities within the work setting to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills
- Formal training or certification in infrastructure disciplines, with 5+ years of applied, hands-on experience.
- Hands-on experience installing, migrating, and decommissioning Broadcom (Bluecoat) proxy/security devices: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
- Experience with SaaS-based secure gateway vendors such as Zscaler and/or Netskope.
- Ability to design

📌 Lead Infrastructure Engineer- Proxy (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru