Job Title: Admin / Front Office Executive

Organization: Special Child Therapy Centre (Occupational Therapy / Speech Therapy / Special Education / ABA Centre)

Job Summary

We are seeking a responsible and organized Admin Executive to manage daily operations, front desk activities, appointment scheduling, and coordination between parents and therapy professionals in a child development and therapy center.

Key Responsibilities Front Office & Parent Handling
- Welcome parents and visitors in a professional manner
- Handle phone calls, WhatsApp queries, and walk-in inquiries
- Provide information about therapy services (OT, Speech, Special Education, ABA)
- Maintain a friendly and supportive setting for parents of special children

Scheduling & Coordination
- Manage therapy appointment schedules for children
- Coordinate between Occupational Therapists, Speech Therapists, Special Educators, Psychologists
- Reschedule or adjust sessions when required
- Maintain daily attendance and therapy timetable

Administrative Work
- Maintain child records, files, reports, and documentation




- Update admission forms, consent forms, and therapy records
- Prepare basic reports (daily attendance, session tracking, billing sheets)
- Maintain confidentiality of child data

Billing & Fees Management
- Collect fees and issue receipts
- Maintain payment records and pending dues list
- Coordinate with accountant for monthly reports

Center Management Support
- Manage inventory (therapy materials, stationery, assessment tools)
- Ensure cleanliness and readiness of therapy rooms
- Assist in smooth functioning of center operations

Parent Coordination
- Share daily updates with parents (as guided by therapists)
- Support in admission process and counseling coordination
- Handle feedback and basic grievance management

Required Skills & Qualifications
- Graduate in any stream (preferred: Commerce / Administration / Psychology background)
- Good communication skills (Hindi & basic English)
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📌 Administration Assistant (Kanpur)
🏢 Mamatava Autism Center
📍 Kanpur