20 Aug
|
The Art of Business
|
Indore
20 Aug
The Art of Business
Indore
Job Description - Senior Customer Support Executive
Position: Senior CSE
Location: Indore
Experience: 1-3 Years
Responsibilities:
- Manage customer relationships and provide post-sales support.
- Follow up with leads and existing customers.
- Handle customer queries and resolve escalations.
- Coordinate with the Sales team to ensure smooth conversions.
- Maintain customer data and update the CRE system.
- Prepare daily follow-up and customer reports.
Requirements:
- 1-3 years of experience in CRE or Customer Relationship Executive.
- Experience in the EdTech industry is preferred.
- Basic understanding of sales, lead handling, and customer conversion.
- Valuable communication skills in Hindi and English.
- Knowledge of, MS Excel, and Google Sheets.
Salary: As per experience
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Senior Customer Support Executive (Indore)
🏢 The Art of Business
📍 Indore