Country/Region: IN
- Requisition ID: 38627
- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:Practice Director:
- Description:

Area(s) of responsibility:
JOB Description
- 15+ years in Oracle CX domain, with at least 5+ years in Oracle CX cloud working as pre-sales or client-facing solution architecture roles.:
- Solid ability to design end-to-end CX architectures, data flows, and integration patterns.:
- Hands on experience in Oracle CX cloud products like Oracle Sales Cloud / CX Sales, Sales Planning & Forecasting, Incentive Compensation (OIC), Partner Relationship Management (PRM), Marketing & Engagement (Eloqua), Oracle Service Cloud, Field Service Cloud (OFSC), Oracle Commerce Cloud (OCC):
- Experience building POCs, demo environments, and prototypes.:




- Experience in latest CX technologies like Chatbots, Digital Assistant, and AI-driven service flows etc.:
- Working knowledge of SaaS implementation methodology (Oracle Unified Method - OUM / True Cloud Method):
- Experience of Oracle CPQ will be a plus:
- Good to have certifications Oracle CX:
- Good communication, interpersonal skill, and soft skills:
- Should Gather, analyze, internalize, and advocate for the customer requirements around their selling processes.:
- Prior EBS experience within last 5 years is nice to have.:
- Must be well versed in EBS solutioning and implementation:
- Should have exposure in migrating Oracle EBS to Fusion/Cloud.

📌 Practice Director (Hinjawadi)
🏢 Birlasoft
📍 Hinjawadi