Job Summary:
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Handle inbound customer inquiries professionally.
- Explain company products and services clearly.
- Generate and qualify leads for the sales team.
- Follow up with customers and maintain regular communication.
- Resolve customer queries and complaints effectively.
- Maintain accurate call records and update CRM/customer databases.
- Meet daily, weekly, and monthly call or sales targets.
- Coordinate with the sales and support teams for customer requirements.
- Maintain a professional and positive attitude during customer interactions. (WeCP)

Required Skills:
- Excellent verbal communication skills in english
- Strong convincing and negotiation abilities.




- Good listening and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office/CRM software.
- Ability to work under targets and deadlines.
- Problem-solving and customer service skills. (NeoDove)

Qualifications:
- Minimum 12th Pass or Graduate.
- Prior telecalling, customer service, or sales experience is preferred.
- Freshers with excellent communication skills are also welcome. (factoHR)

Preferred Languages:
- English
- Hindi
- Regional language

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
- Cell phone reimbursement

Work Location: In person

📌 Senior Telecalling Officer (Mulund West)
🏢 RAJU SIR ACADEMY
📍 Mulund West