Job Information:
Date Opened

07/21/2026

Job Type

Full time

Industry

Insurance

Work Experience

5-8 years

City

Visakhapatnam

State/Province

Andhra Pradesh

Country

India

Zip/Postal Code

530013

About Us:
Venture Informatrix is a next-generation Insurance BPO service provider that blends deep insurance domain knowledge with cutting-edge Artificial Intelligence. We help insurance agencies, brokers, MGAs, and carriers streamline operations, enhance productivity, and scale efficiently—all while reducing operational costs and improving customer satisfaction.
- With a global delivery model and AI-driven automation at the core, we deliver transformative back-office and front-office support services tailored to the insurance industry's evolving needs.
- Requirements:
Key Responsibilities:
- Lead and manage the day-to-day operations including:
- Certificate of Insurance (COI) processing
- Claims processing
- Policy checking
- Quotes
- Endorsements and other insurance support services
- Lead, mentor,



and develop Team Leaders and Operations Executives to enhance team performance.
- Monitor key performance indicators (KPIs), productivity, quality, and turnaround time (TAT).
- Collaborate with cross-functional teams including Quality, Training, HR, and senior leadership to streamline workflows and resolve operational challenges.
- Monitor client feedback, identify improvement areas, and implement corrective and preventive actions.

Preferred Qualifications:
- Hands-on experience with Agency Management Systems:
- AMS360
- Applied Epic
- Image Rite
- Sagitta
- EZLynx
- HawkSoft
- Proven ability to manage large teams, optimize processes, and drive operational success.
- Benefits:
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for growth opportunities and professional development.
- Collaborative and results-driven work environment.

📌 Operations Manager (Visakhapatnam)
🏢 Insuserve-1
📍 Visakhapatnam