The Control Management team sits within Global Commercial Services (GCS). GCS is an integral part of the growth strategy for American Express, and the Control Management team's objective is to foster a proactive and effective control environment that ensures adherence to regulatory standards and Amex policy.

GCS Control Management is looking for a detail-oriented and analytical Analyst to join our team. This role is focused on independent testing and assurance of business process controls. You will be a key contributor to ensure our control environment is robust, well-documented, and operating effectively as we implement the Risk & Control Self-Assessment (RCSA) framework. This position will involve extensive collaboration with partners across Business, Products and Compliance and Data/Technology teams within US and International markets.

Minimum Qualification:
- Minimum 4-5 years of experience in Internal Audit, operational risk, internal controls, or a related testing/assurance/audit function.
- Hands-on experience with control testing methodologies, including sampling,



evidence gathering, and documentation.
- Solid analytical and problem-solving skills with a keen eye for detail and the ability to identify the root cause of control failures.
- Excellent communication and interpersonal skills, with the ability to articulate complex issues to stakeholders clearly and concisely.Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
- Preferred Qualifications:
- Bachelor’s degree in Finance, Business, Risk Management, or a related field. Masters/CA/CIA is a plus and preferred.
- Direct experience with a Governance, Risk, and Compliance (GRC) tool like Archer/ServiceNow for documenting test results.
- Familiarity with Risk and Control Self-Assessment (RCSA) frameworks.
- Proven ability to assess both control design (i.e., is the control designed properly to mitigate risk) and operating effectiveness (i.e.,

📌 Senior Analyst-control Management (Mumbai)
🏢 American Express
📍 Mumbai