Samta Research Alliance is a fast-growing organization specializing in providing academic and research support to students, scholars, and professionals. We believe in offering the highest quality guidance and customer service.

We are expanding our Sales & Support Team and are looking for motivated and customer-focused individuals who are confident in communication, comfortable handling clients, and willing to grow with the organization.

Freshers are welcome, provided they have strong English communication skills and a genuine interest in sales and customer handling. Complete training will be provided.

Role and Responsibilities
- Understand customer requirements and explain company services clearly and confidently.
- Handle customer queries and ensure smooth coordination throughout the project.
- Follow up with potential and existing clients and maintain timely communication.
- Identify customer requirements and assist in converting suitable leads into sales.
- Maintain proper records of client interactions and update CRM systems.




- Coordinate with internal teams for project updates, escalations, and completion.
- Identify new or additional service opportunities based on customer requirements.
- Build and maintain strong skilled relationships with clients.
- Work towards achieving assigned sales, follow-up, and performance targets.

Who Can Apply
- Have good English communication skills — mandatory.
- Are confident and comfortable speaking with clients over the phone.
- Have good convincing, negotiation, and follow-up skills.
- Have a customer-focused and skilled approach.
- Are comfortable working in a target-oriented environment.
- Can manage multiple clients and follow-ups efficiently.
- Are responsible, disciplined, and willing to learn.
- Have a genuine interest in Sales, Inside Sales, and Customer Support.

Experience
- Freshers with excellent English communication, confidence, and a strong interest in sales can also apply.

Important Information
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📌 Sales & Support Executive (Mathura)
🏢 Samta Research Alliance
📍 Mathura