Noida, Uttar Pradesh

Job Summary

Key Responsibilities

ServiceNow Development,Design, develop, test, and deploy ServiceNow solutions across the platform.Build and enhance ServiceNow Playbooks, workflows, and end-to-end process automations.Develop and maintain Flow Designer solutions, including complex orchestrations and integrations.Create and enhance Service Catalog items, Request workflows, approvals, and fulfillment processes. Design scalable automation solutions to reduce manual effort and improve user experience.Implement backlog enhancements, defect fixes, and operational improvements.Continual Improvement & Process Enablement Support Technology Enablement initiatives through platform enhancements and automation.Partner with stakeholders to understand business requirements and translate them into technical solutions.Identify opportunities to streamline workflows, improve efficiency,



and increase service quality.Recommend and implement ServiceNow best practices and platform improvements.Participate in solution design discussions and technical reviews.Operational Excellence Ensure development follows governance, security, and platform standards.Perform unit testing, peer reviews, and support deployment activities.Create technical documentation and knowledge transfer materials.Collaborate effectively with platform administrators, process owners, and business stakeholders.

Skill Requirements

5+ years of hands-on ServiceNow development experience.Strong expertise in: Flow Designer Workflow/Playbook Development Service Catalog Request Fulfillment Business Rules Client Scripts UI Policies Script Includes REST/SOAP Integrations ServiceNow Platform Development Strong JavaScript development skills. Experience developing and supporting enterprise-scale ServiceNow solutions. Understanding of ITSM processes and service management practices.Professional Skills Ability to work independently with mínimal supervision. Solid analytical and problem-solving capabilities.Expe

📌 Track Lead (Noida)
🏢 HCLTech
📍 Noida