Company Description:
- Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
- Job Description
- Department: Guest Service
- Designation: Guest Service_ _Executive (F&B; service)
- Reports To: Guest Service Manager
- Prime Function:
- Ensure to provide proficient and qualified guest service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management




- Facilitates the functioning of and / or oversees the functioning of Guest Service deparment (Front Office and F&B; Service)
- Key Responsibilities:
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- People Management_
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service.

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- Financial Management_
- Identify optimal, cost effective use of the resources and educate the team on the same.

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- Operational Management_
- Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware, glassware, silverware from the guest tabl

📌 Guest Service Associate (Navi Mumbai)
🏢 AccorHotel
📍 Navi Mumbai