Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products and services effectively.
- Generate leads and schedule appointments when required.
- Handle customer inquiries and provide accurate information.
- Maintain records of calls and customer interactions.
- Follow up with customers and ensure customer satisfaction.
Requirements:
- Minimum 2 years of experience as a Telecaller, Customer Support Executive, or similar role.
- Fluent English communication skills (spoken).
- Strong interpersonal and persuasion skills.
- Basic computer knowledge and familiarity with CRM systems.
- Positive attitude and qualified behavior.