Required Skills:
- Ability to Install, Configure Applications on Windows servers.
- Ability to troubleshoot and resolve Application performance/functionality issues with vendor coordination.
- Basic knowledge on Windows Server Administration, Active Directory, DNS, DHCP, Load Balancing
- OnBase Admin skills. Nice to Possess OCSA certification.
- IIS Administration Knowledge (Application pool management, Service restart, pools scheduling, etc)
- Good experience with installing/configuring/troubleshooting SSL certificates.
- Windows server upgrading, patching, troubleshooting
- Need to be solid in Communication skills
- Able to interact with US Vendors
- Possess excellent troubleshooting skills.

General Duties and Tasks:
- Provide solutions to the problems,



inquires raised by business for Applications and Servers.
- Engage vendors and follow up on the issues raised by users.
- Perform RCA's to the production incidents and handle repetitive issues via problem tasks.
- Identify areas to reduce errors, implement automation and improve operational efficiencies.
- Perform daily health check and resolve any issues that might occur before the business starts.
- Need to be On-Call in the weekends in rotation
- Need to work in different shifts and weekends in rotation including night shifts.

📌 Systems Administration Specialist (Hyderabad)
🏢 NTT
📍 Hyderabad