Overview:
- Location: Hyderabad, India; India; India; Kolkata, India
- Salary: N/A

About Us:
Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.
- Job ID
- 2600651
- Category
- Data & Analytics
- Date posted
- 06/23/2026

Role Title:AVP, Complaints Data Strategy, Architecture & Governance (L11)

Company Overview:_Synchrony_(NYSE:_SYF)_is_a_premier_consumer_financial_services_company delivering_one_of_the_industry’s_most_complete_digitally_enabled_product_suites._Our_experience, _expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors,



pet and more._
- _We have recently been ranked #2 among India’s Best Companies to Work for by Excellent Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies._
- _We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being._
- _We provide career advancement and upskilling opportunities for all to take up leadership _roles._

Organizational Overview:
The Enterprise Complaint and Customer Experience function provides operational management, governance and reporting for the Company’s complaint management procedures, ensuring consumer complaints are consistentl

📌 Avp, Complaints Data Strategy, Architecture (Hyderabad)
🏢 Synchrony
📍 Hyderabad