Center Manager - Thane

Company: SkinHeal Solutions
Location: Thane

Job Type: Full time

About the Role

SkinHeal Solutions is a specialized Ayurvedic Dermatology and Trichology center dedicated to providing holistic and effective treatments for skin, hair, and scalp disorders. We are looking for a highly motivated and experienced Center Manager to lead and manage our Thane center.

Key ResponsibilitiesCenter Operations
- Manage the overall operations and performance of the Thane center.
- Ensure smooth patient flow, appointment scheduling, consultations, and treatment coordination.
- Implement operational SOPs and maintain service quality standards.
- Monitor center efficiency, hygiene, and patient satisfaction.

Patient Experience & Counseling
- Ensure exceptional patient service and experience.
- Handle patient concerns, escalations, and feedback effectively.
- Guide patients regarding treatment plans and coordinate follow-ups.
- Work closely with doctors and clinical teams to ensure seamless patient care.

Revenue & Business Growth
- Achieve monthly revenue, conversion,



and business targets.
- Drive treatment package conversions and patient retention.
- Monitor collections, renewals, and center profitability.
- Support local marketing and business development initiatives.

Team Management
- Lead and supervise front office executives, patient coordinators, therapists, and support staff.
- Conduct training sessions and performance reviews.
- Foster a positive, disciplined, and patient-focused work culture.
- Ensure high levels of team productivity and accountability.

Administration & Reporting
- Maintain daily, weekly, and monthly MIS reports.
- Monitor billing, inventory, expenses, and operational processes.
- Ensure compliance with clinic policies and documentation standards.
- Coordinate regularly with senior management regarding center performance.
- Graduate or Postgraduate in Hospital Management, Healthcare Management, Business Administration, or a related

📌 Center Manager (Thane)
🏢 Skin Heal Solution
📍 Thane