Who we are:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
- As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
- We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
- #VOIS #BeUnrivalled #CreateTheFuture

About this Role:




What you will do:
- Manage, support, and enhance the Kenan Postpaid Billing system, including development, configuration, customisation, and operational activities.
- Analyse end-to-end postpaid billing processes, including CDR flow, rating, bill generation, payments, collections, and journaling.
- Design and implement automation, workarounds, and monitoring solutions to improve operational efficiency.
- Execute and monitor scheduled batch jobs, ensuring smooth and timely billing operations.
- Handle incidents, problems, and service requests in line with ITIL-based processes and agreed SLAs.
- Coordinate with cross-functional teams and external vendors to deliver effective resolutions.
- Support change and release activities, including planning, deployment, and post-release validation.
- Ensure revenue assurance by validating billing accuracy and reprocessing missing or incorrect data within

📌 Senior Manager kenan Postpaid Billing Specialist pune
🏢 Vodafone
📍 Pune