THE WORK: Discover new opportunities to collaborate and contribute to significant decisions while providing thoughtful solutions to challenges that arise within and beyond your immediate group. You will engage with multiple groups and support collective efforts to perform effectively. This role will involve sharing expertise and guiding others, fostering a collaborative environment where ideas and solutions flourish. Join us in making a meaningful impact through your dedication and enthusiasm. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution with clear and timely communication. Facilitate the restoration of service to the production environment efficiently. Establish and maintain disaster recovery procedures to safeguard operations. Maintain data retention practices in alignment with organizational standards. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 2 of experience in relevant related skills. Bachelor's Degree in relevant field of studies.



BONUS POINTS IF YOU HAVE: Intermediate problem solving skills. Advanced communication skills. Beginner analytical thinking. Intermediate organizational skills. Advanced customer service orientation.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and

📌 404 - Infra Tech Support Practitioner (Pune)
🏢 Accenture
📍 Pune