Job Title
RSM – Personal Loans
Function
Retail Lending
Department
Retail Lending
Reporting To
(Title)
Zonal Head - Personal Loans
Superior’s Superior
(Title)
National Head – Personal Loans
Unit
Aditya Birla Finance Limited
Location
Mumbai
Personal
Financial Services
Date
2018
Code
- Job Purpose

The Purpose Of This Job Is
- To execute the Personal objectives for the region in line with the Zonal Personal Loans segment objectives of book size, profitability, portfolio management, etc. in consultation with the Zonal Head – Personal Loans
- To deliver on the regional strategy in terms of target segments, strengthening existing relationships and setting up current channels for market penetration, and set Personal objectives and operational plans for the regional organization.
- To act as a point of escalation for specific cases, fraud alerts, customer complaints or exception handling and support the removal of bottlenecks for the achievement of Personal targets for PL segment at a regional level




- To grow Personal penetration in the region by directing and building the capability of ASMs and SMs, and ensure cascade of plans and strategies down the line
- To ensure the end to end management of PL transactions in the region with superior product delivery, and to monitor the credit quality of new acquisitions with compliant sales operations & partnership with Risk team
- To develop and manage the regional team to ensure motivation and focus towards achieving Personal results
- Dimensions

What are the areas (in quantitative terms) the job has an impact on?

Function
Dept.
Section
Remarks
(As applicable)

Manpower (Nos.)
A
Management
5-6
ASMs
B
Staff
C
Worker
D
Contract
Total

Other Relevant Parameters
(Capacity/ Volumes/ Budget)
A
Book Size
INR 1620 Cr
B
Number of
Customer
Acquisitions
7364
C
Sales Process
TATs
100%
D
NPA %
0%
E
Profitability
- Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of t

📌 RSM - Unsecured Salaried - Aurangabad (Maharashtra)
🏢 Aditya Birla Capital
📍 Maharashtra