The Business Adoption Centre of Excellence (COE) is seeking a Junior Business Adoption Solution Builder to support the design and delivery of digital adoption solutions across the firm.

This role provides an excellent opportunity to develop technical and digital adoption skills while working with WalkMe, KPMG’s Digital Adoption Platform. WalkMe enables our colleagues to adopt processes, systems, and new ways of working through in‑application guidance, supporting efficiency and consistency across the organisation.

As a Solution Builder, you will work under the guidance of experienced team members to help build, test, and maintain WalkMe solutions that enhance user experience and support business processes.

Support senior team members in the build and configuration of WalkMe content, including Smart Walk‑Thrus, Smart Tips, and various other types of on‑screen guidance

•Translate business requirements into WalkMe solutions following defined standards and best practices

•Apply basic HTML, CSS, and JavaScript knowledge to support selectors, logic, and rule conditions within WalkMe





•Assist with quality assurance testing to validate functionality, accuracy, and user experience

•Support troubleshooting activities by investigating issues and escalating where appropriate

•Maintain and update existing WalkMe content in line with minor change requests and feedback

•Follow COE governance, build and documentation standards

•Participate in training and development activities to build technical, platform, and business knowledge

•Support reporting and insight activities by assisting with the review of WalkMe usage data

BE/Bachelor’s degree in computer science or a related technical discipline preferred, demonstrating a robust foundation in programming, web technologies

Desirable

•Exposure to or interest in Digital Adoption Platforms

Experience

•3+ years of overall experience

•Basic knowledge of web technologies, including HTML, CSS, and JavaScript fundamentals

•Str

📌 Business Associate- Business Adoption Solution Developer (Bengaluru)
🏢 KPMG Global Services
📍 Bengaluru