20 Aug
|
Tracxn
|
Bengaluru
Note: This is not a Product Management role. It is focused on API onboarding, client integration, and post-implementation success
Location: Bengaluru
Work Mode: Office
Work Hours: 9am to 6pm
About Tracxn
Tracxn is a leading global market-intelligence platform covering millions of private companies. We power decision-making for Venture Capital firms, Private Equity, Investment Banks, and Corporates with deep data and insights.
About the Role
As a Lead - product specialist at Tracxn, you will lead client onboarding and integration for our API products, ensuring a seamless technical and business experience. You will act as a bridge between customers, product, and engineering teamsowning API integration strategy, guiding clients through setup and implementation, and driving post-integration success.
This is a client-facing, strategic role that combines technical expertise, communication excellence, and leadership. Youll also mentor junior specialists and play a key part in shaping our API product processes and standards.
Key Responsibilities
1.
API Expertise & Product Enablement:
- Develop a deep understanding of Tracxns API offerings, architecture, and data flow.
- Partner with the product and engineering teams to evaluate client requirements and shape technical solutions.
- Recommend enhancements to improve API usability and client adoption.
2. Client Engagement & Technical Leadership:
- Lead technical discussions with client stakeholders to define integration requirements and architecture.
- Own the sales pipeline for API clientssupporting pre-sales efforts and crafting technical proposals.
- Manage end-to-end client onboarding, from sandbox testing to production rollout.
- Coordinate with engineering teams to deliver production-ready solutions tailored to client needs.
3. Post-Integration Support & Growth:
- Serve as the key point of contact for clients post-integration, ensuring smooth API operations.
- Troubleshoot technical issues and guide clients on o
📌 Tracxn | Lead (Bengaluru)
🏢 Tracxn
📍 Bengaluru