We are looking for a smart, detail-oriented Operations, MIS & Systems Executive to support and monitor the day-to-day operations of our bakery and salon businesses.

The role involves working with operational software, inventory, basic accounting entries, online delivery platforms, customer feedback, branch-level reporting and reconciliations.

This is not only a data-entry or reporting role. The person will be expected to understand how the business operates, identify discrepancies, follow up with branches and help resolve operational issues.

Training will be provided on our internal processes and software.

Key Responsibilities

1. Operations & MIS
- Monitor Swiggy and Zomato complaints and respond through their portals.
- Escalate relevant complaints to respective branches and follow up.
- Monitor Swiggy ratings and reviews.
- Respond to Google reviews for our businesses.
- Track branch-related order cancellations and identify reasons such as out-of-stock items or operational mistakes.
- Prepare daily, weekly and monthly operational MIS reports.




- Monitor Swiggy and Zomato operational metrics.
- Prepare monthly aggregator payout reports and assist with reconciliation.
- Maintain trackers for complaints, cancellations, stock discrepancies and other operational issues.
- Follow up on pending issues until closure.

2. Inventory Control

The candidate will gradually be trained to understand the complete inventory flow of the business.

Responsibilities include:
- Monitor system stock versus physical stock across branches.
- Review daily stock differences and highlight abnormal discrepancies.
- Follow up with branches regarding inventory differences.
- Understand inventory movement from purchase to central stock, production, branch transfer, consumption, sales, wastage and closing stock.
- Identify possible reasons for inventory discrepancies.
- Monitor missing stock entries, incorrect transfers, production entries, wastage and other inventory errors.
- Support perio

📌 Mis Executive (Hyderabad)
🏢 Cake Lamore
📍 Hyderabad