Position :- General Manager – Operations

Experience:- Minimum 12 years
, preferably
15+ years
of relevant experience in commercial office interiors / interior fit-out / project execution.

Education
- B.Tech
from a Tier 1 or Tier 2 college/institute.
- Master’s qualification from
NICMAR / RICS is preferred
.

Role Overview

The General Manager – Operations will be responsible for leading end-to-end project execution and overall operations, ensuring timely delivery, cost efficiency, quality, client satisfaction, team productivity, and business profitability.

The role requires a highly experienced professional with robust exposure to Grade A commercial buildings and large-scale office interior projects
, along with proven experience in managing multiple projects, Project Managers, site teams, clients, vendors, and cross-functional stakeholders.

Roles & Responsibilities

1. Project Planning & Execution
- Lead end-to-end execution of commercial office interior projects from project initiation to final handover.




- Ensure projects are delivered on or before committed timelines.
- Monitor project milestones, schedules, progress, and critical activities.
- Review project progress regularly and take proactive corrective actions to address delays and bottlenecks.
- Develop and implement operational strategies to improve project execution and overall business efficiency.
- Ensure effective coordination between Projects, Design, Procurement, Estimation, Finance, and other support functions.

2. Operations Management
- Manage overall project operations across multiple projects and locations.
- Establish strong operational processes and ensure consistent implementation across project teams.
- Monitor project performance, productivity, resource utilization, and operational efficiency.
- Identify operational gaps and implement appropriate solutions.
- Drive accountability, ownership, and timely decision-making across the operations function.

3. Budget & Cost Management
- Monito

📌 General Manager Operations (Gurugram)
🏢 infrawala
📍 Gurugram