20 Aug
|
CIED Technologies
|
India
20 Aug
CIED Technologies
India
We are building an AI-powered RFI (Request for Information) and Questionnaire Automation platform that helps companies respond accurately and consistently to customer, raw material and product , sustainability, compliance, and certification-related questionnaires.
We are looking for a Quality Assurance professional with hands-on experience in customer queries and documentation management to support:
- Discovery of client document structures
- Verification of AI-generated RFI responses
- Identifying gaps, inconsistencies, and risks
- Training and improving AI models using real-world validation
This role sits at the intersection of QA, documentation, and AI-assisted workflows .
Key Responsibilities 1. Client Document Discovery & Structuring
- Analyze and understand client document repositories (policies, SOPs, manuals, certifications, reports, etc.)
- Identify how different companies organize and maintain documentation
- Classify documents based on relevance to RFIs, audits, compliance, and customer queries
- Support creation of structured AI-ready knowledge bases from unstructured documents
2. RFI & Questionnaire Validation (AI Output Review)
- Review AI-generated RFI / questionnaire responses for:
- Accuracy against source documents
- Completeness and relevance
- Consistency across responses
- Compliance and risk sensitivity
- Identify and flag incorrect, ambiguous, outdated, or potentially risky responses
- Suggest corrections or improvements based on domain understanding
- Act as a final human validation layer before responses are shared with customers
3. AI Training & Continuous Improvement
- Provide feedback loops to improve AI response quality
- Help label and tag data used for AI training
- Assist in defining validation rules and quality benchmarks for AI outputs
- Participate in testing recent AI features and workflows
4. Quality Assurance & Process Support
- Define QA checklists for RFI responses and document usage
- Help standardize response format, lang
📌 QA Analyst (India)
🏢 CIED Technologies
📍 India