Role & responsibilities
- Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process.
- Collecting the needed financial documentation and assessing the clients' creditworthiness.
- Calculating and analyzing the risk ratios of clients based on their credit score and financial history.
- Approving or denying loan requests, and communicating your decision to both clients and management.
- Setting up payment plans for clients explaining monthly instalment amounts, interest rates, and other costs.
- Maintaining records of loan applications by using loan management software.
- Managing loan renewals by organizing followup meetings with clients.




- Monitoring the progress of the loan application process and relaying any hindrances to clients.
- Ensuring that loan applications are in line with the company's financial policies, as well as state laws and regulations.

Preferred candidate profile:
- Bachelor's degree required.
- A minimum of 2 years' experience as a credit processing officer.
- Knowledge of loan application procedures and best lending practices according to state laws and regulations.
- Strong communication skills and proven customer service experience.
- Robust ethical behavior and the ability to work with sensitive financial information.

📌 Credit Processing Associate (Surat)
🏢 Ratnaafin Capital
📍 Surat