Company Description Lilac Holidays is a hospitality and travel services company focused on providing memorable, comfortable, and well-organized holiday experiences. The company aims to deliver attentive customer service and smooth coordination of bookings and travel arrangements. Team members are encouraged to contribute ideas that enhance guest satisfaction and operational efficiency. Lilac Holidays values professionalism, reliability, and a friendly approach to guest interactions, creating a supportive workplace for individuals who enjoy customer-facing roles.

Role Description The Operations Assistant is a full-time, on-site role based in Bengaluru. This role involves welcoming guests, answering queries in person and over the phone, and ensuring a smooth check-in and check-out process. Day-to-day tasks include handling appointment scheduling, maintaining visitor logs, assisting with reservations, and coordinating with other departments to support guest needs. The Front Office Assistant will manage clerical and administrative duties such as filing, data entry,



and basic correspondence, while maintaining a tidy and organized front desk area. The role requires consistent professionalism, attention to detail, and a customer-focused mindset.

Qualifications
- Candidates should possess strong Interpersonal Skills and skilled Phone Etiquette to interact effectively with guests and internal teams.
- Candidates should possess Appointment Scheduling and Administrative Assistance skills to manage bookings, calendars, and daily office operations.
- Candidates should possess solid Clerical Skills, including filing, data entry, and handling basic documentation and office records.
- Additional beneficial skills include proficiency with office software (e.g., email, spreadsheets, reservation systems) and clear written and verbal communication.
- Relevant experience in front office, reception, hospitality, or customer service is preferred, along with the ability to work flex

📌 Operations Assistant (Bengaluru)
🏢 Lilac Holidays
📍 Bengaluru