Description

Why Join DAZN?
Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work workplace with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career.

We are seeking a Streaming Engineer Support (SES L1) to join the Streaming Engineering Support team at DAZN’s Hyderabad office.

This role is responsible for 24×7 monitoring and first-level operational support of DAZN’s streaming platforms. The engineer will identify issues, perform initial troubleshooting, create and manage tickets, and escalate to L2/Lead engineers as required. The role plays a critical part in supporting live sports events and PPVs, where speed, accuracy, and ownership are essential.





The ideal candidate understands the real-time nature of live sports streaming, can remain highly alert during live events, quickly identify anomalies, translate observations into actionable tickets, and drive issues through to resolution with strong follow-up to prevent recurrence.

This is a hands-on role in a fast-paced, 24×7 operational environment.
Key Responsibilities

Monitoring & Alert Response
- Monitor streaming platforms, CDN performance, and playback metrics using tools such as Conviva, NewRelic, Coralogix, or equivalent tools.
- Perform continuous platform health checks before, during, and after live events.
- Identify issues proactively, including subtle playback or quality degradations.
- Create clear, well-structured tickets and initiate timely discussions with relevant teams.
- Respond to alerts promptly and escalate issues to Senior engineers in line with defined SOPs.
- Maintain accurate incident records, including observations, actions take

📌 Streaming Support Engineer (Hyderabad)
🏢 Dazn
📍 Hyderabad