Key Responsibilities

Floor & Sales Operations
- Manage the overall day-to-day operations of the pharmacy mall floor.
- Monitor sales performance and work towards achieving daily and monthly sales targets.
- Ensure products are readily available and properly displayed across departments.
- Take active control of operations during peak hours to minimize customer waiting time.
- Identify operational bottlenecks and resolve them quickly.

Team Management
- Manage and coordinate Sales, Picking and Inventory team leaders
- Supervise Team Leads and ensure effective deployment of manpower.
- Allocate employees based on customer traffic and business requirements.
- Monitor team productivity, discipline, attendance and performance.
- Conduct regular briefings and communicate daily priorities to the team.
- Support training and development of team members.

Inventory & Stock Management
- Closely monitor inward and outward movement of stock.
- Ensure proper receiving, checking, storage and movement of products.
- Coordinate with inventory/warehouse teams to ensure stock availability.




- Coordinate with relevant teams for stock replenishment and critical stock requirements.
- Ensure proper documentation and system updates for stock movement.

Department Coordination
- Ensure all departments are functioning as per defined processes and SOPs.
- Coordinate with Pharmacy, Sales, Picking, Inventory, Billing and other operational teams.
- Monitor department-wise performance and resolve operational issues.
- Ensure proper handover between shifts.
- Coordinate with management and department heads regarding operational requirements.

Customer Experience
- Ensure customers receive quick, accurate and skilled service.
- Handle customer complaints and escalations at the floor level.
- Monitor waiting time, product availability and service quality.
- Ensure proper coordination between sales, picking and billing to avoid delays.
- Maintain a clean, organized and customer-friendly store e

📌 Walk-in || Floor Manager (Hyderabad)
🏢 M/S.MEDISYS Pharmacy
📍 Hyderabad