Oracle SaaS AFCS / Banking Cloud Engineer

Experience: 2-10years
Location: Hyderabad / Bangalore
Joining: Immediate Joiners Preferred
Role Family: Oracle SaaS AFCS / Banking Cloud
Primary Focus: Operations, Integration Delivery, Monitoring and Intelligent Automation
Work Model: Production and UAT support, including shift/on-call coverage as required

Role Summary

This role supports SaaS-based financial services and banking cloud operations, with emphasis on batch monitoring, incident triage, integrations and foundational automation using monitoring, integration and AI-enabled capabilities.

Key Responsibilities
- Monitor AFCS batch processing across Production and UAT, operational dashboards and alert channels.
- Identify failed, delayed and long-running jobs; validate batch progress against established service-level objectives.
- Perform first-level incident triage and provide clear, timely updates in the designated operational channel.
- Create, track and coordinate service requests with product/support teams; capture job details, business impact,



setting/POD and current status.
- Support Command Center escalations with complete information, including SR number, job ID, affected POD and impact statement.
- Maintain shift handovers, open-alert tracking, support rosters and operational documentation.
- Develop and maintain OIC integrations, including REST/SOAP APIs, file-based integrations and basic error-handling workflows.
- Use monitoring capabilities to improve notifications, alert routing and operational visibility.
- Support AI-based operational solutions such as alert summarization, incident classification, knowledge retrieval and recommended next actions.
- Collaborate with product support, SRE, infrastructure, business users and customer teams through resolution.

Required Qualifications
- 24 years of experience in application support, cloud operations, Oracle technologies or enterprise integrations.
- Basic understanding of Oracle SaaS, Oracle Cloud I

📌 Junior Oracle SaaS AFCS (Bengaluru)
🏢 Innominds Software
📍 Bengaluru