Key Responsibilities
- Customer Outreach – Make outbound calls to potential and existing customers to promote company services and products.
- Lead Generation – Identify prospects, explain offerings, and convert inquiries into business opportunities.
- Customer Support – Handle inbound queries, provide accurate information, and resolve customer concerns promptly.
- Database Management – Maintain and update customer records in CRM systems with high accuracy.
- Follow-ups – Ensure timely follow-up on leads, callbacks, and pending queries to maximize conversions.
- Reporting – Prepare daily call logs, lead status reports, and share updates with the Manager.
- Required Skills & Qualifications
- Communication Skills – Excellent verbal communication in Hindi and English; polite and persuasive tone.
- Sales Orientation – Ability to pitch products/services effectively and meet targets.
- Computer Proficiency – Basic knowledge of MS Excel, CRM tools, and system navigation.
- Customer Handling – Strong interpersonal skills with patience and empathy.
- Attention to Detail – Accurate data entry and process-driven approach.
- Flexibility – Willingness to work in shifts based on operational requirements.
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Adaptable schedule
- Internet reimbursement
- Leave encashment